Can the AI Article Recorder create guides for internal use?

Yes, you can use the AI Article Recorder to create guides for internal use. Record any guide the same way you would for public documentation, then control who can access it through sharing settings or Help Center access controls.

Scenarios

If you want to share with specific people without publishing

You can generate a direct link to any guide and share it with your team. The guide doesn't need to be in a published Help Center.

What to do: Open the guide, click "Share", and copy the generated link. Anyone with the link can view it. For extra security, enable password protection in the share settings.

If you want an internal-only Help Center

You can restrict your entire Help Center so only people with a password or SSO credentials can access it.

What to do: Go to "Settings" → "Access Control" in your Help Center and select "Password" or "SSO" as the authentication type. All articles in that Help Center become internal-only.

If you want guides available to AI but not human readers

Use the Internal publish state. Internal articles have no public URL, don't appear in navigation or search results, aren't included in sitemaps or RSS feeds, and won't show in widget suggestions or end-user citations. AI Search and the answer agent can still use the content.

What to do: Publish the guide with the Internal state. See How to publish a new article for the steps.

If you want guides hidden from both readers and AI

Use Draft status. Drafts aren't visible to Help Center visitors and AI won't use them. Team members with Editor or Admin roles can still view and edit drafts in the workspace.

What to do: Save your guide but don't change its status from "Draft".