How to add a glossary entry

Creating glossary entries helps standardize terminology across your documentation. This article shows you how to add a new glossary entry to maintain consistent language throughout your help center.

Accessing the Glossary

1. Navigate to the Glossary section
   In the left sidebar, locate the More section and click on Glossary. This will open the glossary management page where you can view and manage all your standardized terms.

Creating a New Entry

2. Start adding a new entry
   Click the Add Entry button in the top-right corner of the page. This opens the Add New Glossary Item form where you'll define your term.

3. Complete the glossary form
   Fill in the required information for your new glossary entry:

   • Term: Enter the exact term as it should appear (already filled with "HappySupport" in this example)
   • Definition: Type the definition for your term. In this case, enter "Brand name" to define how this term should be understood
   • Negative (Optional): Add variations that should not be used
   • Example (Optional): Provide context showing proper usage

4. Save your glossary entry
   Click the Add Glossary Item button at the bottom right of the form to create your new entry.

Your new glossary entry is now saved and will help maintain consistent terminology across all documentation in your organization. Global entries apply to every generated article, ensuring standardized language throughout your help center.